Episode 7

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Published on:

20th Apr 2023

3 Thoughts on the Follow-up Process

In last week’s episode, I shared a little about my philosophy of follow up.

So many businesses treat follow up like it’s transactional.

Follow up though, can be and should be laid down from the START of an experience not at the end.

In this episode, I share more about the 3 kinds of follow up and examples from my work and where they fall.

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About the Podcast

Creating the World's Best Client Experience
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!