Episode 20

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Published on:

20th Jul 2023

Your Brand and Your Client Experience

How you execute your client experience should be a reflection of you and your business.

Things like your leadership style, your mission and values, company promise, and the unique skill set you bring to the table are all important so you help your clients get the results they desire.

But when you break all of that down–underneath–it’s really about your BRAND.

In this episode, I offer some insights into how you bring your BRAND into your experience based on my own experience.  

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About the Podcast

Creating the World's Best Client Experience
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!