Episode 79

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Published on:

5th Sep 2024

The TRUST Tipping Point with Mike Schmidt and AJ Rivera

In this episode, I speak with Mike Schmidt and AJ Rivera, co-founders of Anchor Wave, about the "trust tipping point" in the buyer's journey.

We examine the evolution of digital marketing and the critical role of trust in building consumer confidence. Mike and AJ share insights on consistency in messaging, reputation management, and the importance of personal branding.

We also discuss the pitfalls of pursuing one-off projects versus focusing on recurring revenue models. This conversation encourages business owners to prioritize trust and relationships for sustainable success.

HIGHLIGHTS:

22:07 The Launch of a New Product

24:03 Enhancing Your Digital Marketing Game

28:36 Building Trust Online

31:32 Supporting Agencies in Growth

32:59 Overcoming Business Challenges

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About the Podcast

Creating the World's Best Client Experience

What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!