Episode 1

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Published on:

9th Mar 2023

The Non-Negotiables of an Amazing Client Experience

Client experiences should be more than just a transaction and ‘onboarding’.

In fact, what goes IN a client experience IS what will help create REAL transformation. And that’s exactly what I want to share on our new expanded and updated show!

In this inaugural episode, I outline what I think a client experience IS, and what components need to be there for REAL transformation to occur.

There are numerous ways to create your own experience if you are a coach, or in the service based industry, but in my view, what I discuss in this episode IS what will make or break it for you as a business owner.

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About the Podcast

Creating the World's Best Client Experience
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!