Episode 45

full
Published on:

11th Jan 2024

Creating a Legacy in Value with Andrea Reindl

In this episode, I discuss the importance of creating transformative client experiences with Andrea Reindl from the Legacy Creative. We explore strategies for engaging clients and debunk the misconception that more content equals more value.

We talk about the need for tailored experiences, clear communication, and the right business model. We also offer insights on leveraging online platforms effectively and focusing on the right clients and solutions.

Our conversation then shifts to discussing how to structure offers and support clients in effectively communicating with their own audience. Andrea explains how she works with business owners who have already achieved some level of success and help them streamline their operations and scale up, focusing on identifying what's currently working and helping them structure their offers to align with their goals and values.

Tune in for more great info and golden nuggets around retreats and creating amazing client experiences.

HIGHLIGHTS:

06:33 Designing Engaging Sessions and Activities for End Users

09:20 Importance of White Space and Breakout Room Conversations

14:45 Presenting information in different perspectives for full engagement

25:21 The Problem of Selling Ineffective Services in the Coaching Industry

33:34 The challenge of trying to be everything for everybody

ANDREA'S LINKS:

Legacy Creative

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Linkedin


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Show artwork for Creating the World's Best Client Experience

About the Podcast

Creating the World's Best Client Experience
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!